Training and Support
As a Space Database client, you rely on our solutions every day to perform critical job functions. You can also rely on our understanding of your business, our continuous improvement approach to meeting your needs, and our commitment to superior service.
New user assistance
Our client services team can help you plan your implementation (including data generation or conversion requirements, custom programming, and technical assistance), assess your training requirements and on-site consulting needs, and schedule those services for you.
New releases, updates and enhancements
Our whole purpose is to provide solutions that help real estate managers to stay on top of the market. You can count on receiving continuous updates and enhancements to our products and services.
Telephone support
One of the most important standard services we offer is direct, toll-free telephone support. Just call Customer Service at 877-516-8920 x 225.
Web-based support
Designed exclusively for clients seeking additional help, the online support section provides quick access to information and assistance from the Client Logon interface.
Our Reputation
Quality of service is ultimately measured in customer satisfaction. We take it very seriously: we conduct a satisfaction survey every year. To prove our commitment, we've decided to put our reputation on-the-line as well as on-line. You can see our latest results here: