Marketing Technology
by Mikael Sandblom
Commercial real estate is now a tenants' market. As a landlord, how are you going to attract and keep the best tenants? How are you going to win lease deals against increasing competition?
Every leasing manager knows the three things that need to be done to attract new tenants.
- First, when you advertise, prospective tenants need to be able to find out important information (price/sq.ft., sq.ft. available, location) about your building.
- Next, you need to differentiate your offering from other properties. You have to help the tenant visualize themselves in the space.
- Finally, you need to ensure that you have all the documentation and information to prevent any problem that could get in the way of closing the deal.
The good news is that there are several new web based tools that can help leasing managers in all three of these goals.
Advertise and Be Seen
You've got your listings online. Your building has a web page or even a website. But can anyone find you? How much traffic do you get? Here are three great ways to attract the traffic you want:
- Search Ads are the little text ads that appear on Google when you conduct a search. They also appear on a large network of other sites based on the content of the ad and context of the page. In addition to targeting specific regions and search terms, you can precisely control the amount of money you spend. You only pay when someone clicks on the ad. Find out more here
- Display Ads are the graphic ads that appear on websites such as newspapers. In the past, these types of ads have been prohibitively expensive for advertising real estate assets, but Space Database has figured out a way to 'sub-divide' the cost across several properties. click here to see how we helped Colliers advertise in the Globe and Mail.
- Search Engine Optimization - this can be a complex art but there are some very basic things that will help search engines find and correctly index your content. There is a lot of SEO information on the web; here are some basic tips for real estate SEO.
Stand Out and Differentiate
To emphasize the unique nature of a building many landlords establish branded websites for a property. To enhance these sites even further, there are several web services that can add rich content.
- A Graphic Stacking Plan is a feature that Space Database can provide for hosted clients. A detailed representation of your building is automatically populated with links to drawings of available space.
- An Interactive Map helps your prospective tenants understand not only the location of the building but also appreciate the amenities in the vicinity. Google now lets you create very powerful interactive maps for free. It's simple. Find out how you can do it yourself.
- 3D Marketing Drawings help prospective tenants better visualize the space you have available. Find out how Space Database can help you enhance your marketing drawings.
Manage Information to Win
From the time that a prospect shows interest in a building up until they move in, it's critically important to maintain a flow of high quality information to support the process. Chances are that a tenant is evaluating more than one space. Any problems in providing data reflects poorly on the landlord and provides an advantage to the competition.
- Feasibility studies are the first step in seriously evaluating a space. You can make sure this stage happens quickly by providing your prospect and their designer with accurate CAD files to work with. Landlords that host with Space Database have instant access to this information by means of the Distribution CAD File.
- During the lease negotiation phase, it's essential to have quick access to the terms and lease conditions of other tenants in the building. When does the neighbour's lease expire? Are there options or encumbrances on the space? Are there spaces that you can offer an option on? Space Database worked with real estate executives to develop Lease Dashboard to support these needs.
- When a project moves into the detailed design stage, landlords are asked for documentation of as-built conditions. What is behind those walls and ceilings? If you can provide the technical drawings for previous work, you can dramatically reduce the time and cost for new fit-out projects. INDEXIO is a web based software and service that organizes all of your existing paper and electronic drawings into a simple and accessible online database.
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